If the machine cannot be turned off, unplug it. If the error is not cleared, press ON button to turn the machine off, and then unplug it. If an error has occurred, press machine's Black or Color button.Īfter the Alarm lamp is turned off, go to step 3. If the machine cannot be turned on, unplug it and go to step 4. Mark also with "FRAGILE" or "HANDLE WITH CARE". When a shipping agent is handling transport of the machine, have its box marked "THIS SIDE UP" to keep the machine with its bottom facing down.
When transporting the machine, we recommend packing the machine in a plastic bag so that ink does not leak. Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport.ĭo not remove the print head (cartridge). Please handle with care and ensure the box remains flat and NOT turned upside down or on its side, as the printer may be damaged and ink in the printer may leak. When transporting the machine, make sure to avoid the followings.
Contact your nearest Canon service center to request a repair.When transporting the machine for repairing it, follow the procedure below to prepare. If it does, there is a problem with the Setup CD-ROM. If the icon still does not appear, try a different disc and see if it appears.
Remove the CD-ROM from your computer and reinsert it. If the CD-ROM icon does not appear, try the following:
If you cannot install the MP Drivers with the Setup CD-ROM, install them from the Canon website. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. In Windows XP, click Start, and then click My Computer.ĭouble-click CD-ROM icon in the window that appears. In Windows 7 or Windows Vista, click Start, and then click Computer. In Windows 8.1 or Windows 8, select Explorer icon in Taskbar on Desktop, and then select This PC ( Computer for Windows 8) from list on left. In Windows 10, click Start button > File Explorer, and then click This PC from list on left. If installation does not start when you insert Setup CD-ROM:įollow the instructions below to start the installation.
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